Information about this website:
This website is owned and operated by Oliver Elliot, who are regulated by the Institute of Chartered Accountants in England and Wales.
Amendment of these website terms:
Use of the website is at your own risk. All liability for loss or damage arising from your use of this website is excluded to the extent permitted by law. Whilst we have taken reasonable care to ensure that the content of this website and the publications on it is accurate and complete, the information on this website and in those publications is for information only and does not constitute professional advice. All liability for loss or damage arising from reliance on such information is excluded to the extent permitted by law.
Intellectual property rights:
Copyright in (and any other intellectual property rights that attach to) the content of this website or the publications on it (including, without limitation, the ‘Oliver Elliot’, marks, logos and branding) is owned by Oliver Elliot.
The publications on this website provide general information only. They cannot be relied on as legal or other professional advice. The information they contain might not be appropriate for the facts and or matters and or circumstances which apply to you. Before you act or even omit to act, you should take specific advice on any particular matter that concerns you. If you require any advice, please contact us.
Any links to other websites provided by this website have been included for convenience only. Such links do not imply endorsement by Oliver Elliot of the linked website, its provider or its content. We accept no liability for the content of, or for any loss or damage caused by access to, use of, reliance on any linked website.
All issues relating to this website, the content of this website and the content of any publication published on this website are governed by English law. Unless Oliver Elliot specifically elects in writing otherwise, any dispute relating to such matters shall be subject to the exclusive jurisdiction of the English courts.
We are committed to promoting equality of opportunity and respect for diversity in employment, in our dealings with clients and others and in the way in which we deliver our services. This website is designed to be accessible to as many users as possible by meeting or exceeding the requirements of current United Kingdom accessibility legislation and internationally accepted guidelines. Please refer further to our Accessibility Statement for further information on this matter.
Inaccuracies and corrections:
We endeavour to keep your information as accurate and update to date as possible but if you are aware of any errors or inaccuracies, please contact us on firstname.lastname@example.org
Oliver Elliot places a high priority on client service and are keen to ensure that the quality of this is maintained. We are committed to providing a professional, fair, efficient and courteous service to all participants in the insolvency process, whether they are creditors, directors, shareholders, bankrupts or debtors.
In the event that you are dissatisfied with the service you are receiving then we want you to contact us immediately in order that we can and we will try to resolve your complaint.
In the first instance, please try to resolve your complaint by emailing our CEO, Elliot Green at email@example.com.
In order to assist us with dealing with your complaint as quickly and efficiently as possible, your letter of complaint should include as much detail as possible and, in all cases, the following information:
- Your name and address;
- The full name of the insolvency case together with the Court name and number if applicable;
- Copies of any relevant correspondence and documents relating to the complaint;
- The name of the person or persons against whom your complaint is made;
- Full details of your complaint;
- An explanation of how you would like us to resolve your complaint.
As the process continues, please let us know as soon as possible if your circumstances or expectations change or if any of the information provided with your letter of complaint changes or ceases to become applicable.
In the unfortunate event that it is not possible for Oliver Elliot to resolve your complaint, you can refer the complaint to The Insolvency Complaints Gateway, “www.gov.uk/complain-about-insolvency-practitioner”. The Insolvency Complaints Gateway will review the complaint and decide whether it is appropriate to refer the matter to our CEO, Elliot Green’s authorising body, The Institute of Chartered Accountants in England and Wales.
Please note that the Insolvency Service, the body responsible for running the Insolvency Complaints Gateway, encourages a complainant, in the first instance, to attempt to resolve any complaints via the internal complaints process of the firm in respect of which the complaint is being made.
Please note this site may contain links to other sites which are not governed by this statement.
Help and assistance:
If you experience any technical or other issues with this website, please email us at firstname.lastname@example.org